Complete spectrum of collections from pre due date calling, to soft buckets and right up to write off and recovery.
COLLECTION & RECOVERY - Hybrid Model
Tele Collections :
Call Centre located in Mumbai. Vintage team of multi lingual tele-collection officers for pan India centralised calling. Backed by call recording and call monitoring softwares to ensure quality standards and adherence to specified guidelines.
CONTACT ENABLEMENT :
Tech / bureau date integration to enhance contact enablement.
Field Collection :
300+ DRA certified Field Collection Officers. The feet on street of our organization present across the country enable us to reach customers and help build on ground contact with them.
SME/Corporate Collections :
Specialist team trained to handle corporate delinquencies. Senior Team members engage with SME/Corporate customers for an active resolution through structured understanding of the business challenges and finding amicable solutions. This team is directly overseen by the Management Team at Secure.Legal Process Outsourcing
We offer end to end legal process outsourcing for clients. Our pan India panel of more than 25+ reputed legal channel partners including some of the top legal firms of the country enables us to initiate and follow through on legal collections initiatives covering the spectrum of legal remedies.
